If you are not completely satisfied with your product purchase you may return it to AquaTech within 7 days of receiving your order and we shall refund the purchase price of the item/s upon receipt in our Australian store. AquaTech will not refund any shipping and credit card costs. The customer is responsible for shipping cost of the returned items. A re-stocking charge may be applied in some countries.
The warranty guarantee only applies to the original purchaser of the product from AquaTech direct or through an approved dealer. Therefore, proof of purchase will be required.
- Items presented for exchange or refund must be presented within 14 of days of receipt of goods.
- A 15% restocking fee is applied to all returned goods which are returned within the 14 day period.
- Proof of purchase required for any return or exchange.
- Refund available for manufacturing faults.
- Goods must be in original condition.
- Goods must not have been worn, used or damaged.
- Returned goods must be sent via courier or with a tracking number as we are not responsible for lost post.