Wow I was impressed once seeing this delivered which was was super fast, the quality is amazing of this product. I have captured some incredible images on my first use, can’t wait to explore more underwater photography.
As soon as I received the product, I contacted customer service explaining a defect in the housing I purchased. Surely an object of this cost cannot have such a notable defect since I spent almost 2,000 dollars with other parts.
Persuasive methods were used to get me to hold a product whose defect I had clearly pointed out.
I'm still waiting for clarity and expertise from this brand.
Hi Diego, We're replying to this review now that your issue has been solved and we worked out a solution for you. Our customer service staff have been in contact with you over many weeks to work on a solution for you, as initially you were unaware you had ordered the wrong product and wanted to return it. Your concerns over the defect were addressed and after establishing your housing was not defective our team worked out a solution for you to help you get the product you had wanted.